HMRC investigation support in Custom House — from £299, fixed.
Tax investigations run on procedure, and procedure is winnable: deadlines met, scope challenged, penalties argued down. That's what we do for clients across Custom House and East London — at a fixed fee per stage, not an hourly meter that rewards delay.
HMRC Investigation Support for Custom House — done properly, entirely online
Anyone in Custom House who's received a compliance check, aspect enquiry, full enquiry or nudge letter — plus those who know something needs disclosing and want it done on their terms.
What's included
- Your HMRC letter decoded within one working day — what they're really asking, and how worried to be
- Every reply drafted and sent by us, so nothing volunteered accidentally makes things worse
- Records reviewed before HMRC sees them — problems found by us first, not by the inspector
- Penalty positions argued properly: behaviour categories, suspension conditions, reasonable excuse
- You never speak to HMRC directly unless you choose to
What Custom House gets with Bohzo Accountants
Your fee is agreed before any work starts and never changes mid-job. No hourly billing, ever.
We track every HMRC and Companies House date that applies to you, so you don't have to.
Bohzo Accountants trades as Bohzo Ltd, registered in the UK under Company No. 15031604 — check us on Companies House any time.
Records in over the portal or WhatsApp, approvals from your phone, filings sent electronically — Custom House to HMRC without a single appointment.
Compare our fixed hmrc investigation support fees
| Your situation | Fixed fee |
|---|---|
| Compliance-check letter — review and first response | £299 |
| Full enquiry handled to closure (single tax year) | from £749 |
| Voluntary disclosure to HMRC, prepared and negotiated | from £599 |
| Penalty appeal or review | £249 |
“From” pricing reflects the simplest case; anything more complex is quoted as a fixed fee in writing before work begins — and never changes after.
Online accountants vs the high street
Traditional firms around East London still run on hourly billing, office appointments and fees you discover after the work. Our model inverts that: the fee is fixed and written down before work begins, questions are part of the service rather than billable events, and everything happens online — the reason Custom House pays the same as everywhere else.
There's no office to fund in Custom House and no office to visit: records travel through our secure portal or WhatsApp, approvals happen on your phone, and filings go to HMRC and Companies House electronically. You get the same qualified work — minus the overheads, the travel and the surprises on the invoice.
HMRC Investigation Support in Custom House: from first message to filed
WhatsApp or the enquiry form — describe what you need and roughly what your records look like. Two minutes.
You get one written fixed price before anything begins — and if your case is unusual, we price that honestly up front.
Onboarding is a phone job: verify identity, sign the engagement letter, upload records. Nothing needs you to leave Custom House.
You review everything first. Then it goes to HMRC electronically and you get confirmation immediately.
The same service in Custom House as anywhere — by design
Whether your business trades from Custom House itself or you simply live there and work everywhere, the tax rules are national — and so are we. Custom House clients get the same preparers, the same fixed fees and the same deadline tracking as every other town on this site.
Being in London, Custom House clients often come to us comparing against firms charging central-London rates for the same compliance work. The work is identical; the overheads aren't — and since we carry no premises anywhere, our fees don't care about postcodes.
Where we work around Custom House
Custom House sits in the borough of Newham (Custom House ward), E16 postcode area. If you're comparing local options from Custom House, it helps to see the map the way we do — one service area, no travel involved.
| Nearby | Distance from Custom House | Direction |
|---|---|---|
| Royal Docks | 0.4 miles | west |
| Canning Town South | 0.5 miles | west |
| Silvertown | 0.8 miles | south-east |
| Canning Town | 0.9 miles | west |
| Plaistow South | 1.0 miles | north |
Distances are straight-line, between place centres. Every listed place — and everywhere between — is served online at the same fixed fees.
Custom House hmrc investigation support FAQs
I've received a compliance check letter — how bad is it?
Usually less bad than it reads. Most checks focus on one aspect — a expenses category, a VAT period, a source of income HMRC can see but your return doesn't show. The response strategy matters enormously: answer exactly what's asked, accurately, with nothing extra. That's the £299 first stage, and many checks end there.
What if I know there's actually something wrong?
Then a voluntary disclosure — made before HMRC finds it — is dramatically cheaper in penalties, sometimes the difference between 0–30% and up to 100% of the tax. We prepare the numbers, present the disclosure and negotiate the settlement. It's the conversation people put off for years and resolve in weeks.
Can you take over an investigation that's already underway?
Yes — we're appointed as your agent, HMRC redirects correspondence to us, and we review everything already said before anything else goes out. Mid-enquiry rescues are common; the file usually looks better than the stress suggests.
Do I need to visit an office in Custom House?
No — there's nothing to visit and nothing to print. We're an online firm: records go through our secure portal or WhatsApp, and everything is filed electronically. It works the same whether you're in Custom House or anywhere else in East London.
I searched "hmrc investigation support near me" — is this service really local to Custom House?
Custom House is fully covered, yes. The work is done online, which in practice means more local than an office: same-day replies instead of appointment slots, and the same published fixed fee whether you're in Custom House town centre or the edge of East London. If you'd rather talk it through first, WhatsApp us — a real person answers.
Who will actually handle my hmrc investigation support?
Bohzo Accountants — a trading name of Bohzo Ltd, a registered UK company (No. 15031604). You get a named contact, a fixed fee in writing, and nothing is filed until you've reviewed and approved it.
How do your fixed fees work?
You tell us your situation, we quote one fixed price in writing before any work starts, and that price never changes mid-job. If your case is unusually complex we'll say so up front and agree a different fixed price — but the fee is always agreed before we begin, never after.
Tax, briefly — the parts that affect Custom House
Crypto traders rack up hundreds of taxable events without noticing, because every swap counts as a disposal. Specialist software plus the pooling rules turns the mess into a number; guessing does not.
The best time to switch is after a filing, but it works at any point in the year. What matters is not letting a looming deadline stop you: a new firm can usually pick up an in-flight year faster than you'd think.
Can't pay the bill by the deadline? File anyway. Filing and payment are penalised separately, and HMRC's Time to Pay arrangements can spread the bill — but only once the return is in. Not filing because you can't pay turns one problem into two.
Selling a rental property triggers capital gains tax with a tight reporting window — UK residential sales must be reported and the tax paid within 60 days of completion. It's one of the easiest deadlines in the whole system to miss, and one of the most penalised.
The trading allowance means up to £1,000 of gross side income per year can be tax-free with no return needed. Above that, registration and reporting kick in — and platforms now report seller data to HMRC, so "under the radar" isn't a strategy any more.
Ask any prospective accountant two questions: "what's included in the fee?" and "what costs extra?" The quality of those two answers predicts the whole relationship.
A limited company juggles two regulators: Companies House wants accounts within nine months of year end, HMRC wants corporation tax paid at nine months and a day. Same starting point, different documents — and late filing penalties at Companies House escalate automatically and are rarely cancelled.
Most self-employed people under-claim. Use of home, mileage at HMRC's approved rates, phone and broadband apportionment, trade subscriptions, training that updates existing skills — legitimate deductions left on the table add up to real tax overpaid year after year.
General guidance, not personal advice — thresholds and dates change. For advice on your own position in Custom House, message us and we'll answer against your actual numbers.
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