The questions everyone asks — answered straight.
How do your fixed fees work?
Every job is quoted as one fixed price in writing before work starts, and that price never changes mid-job. If something genuinely new comes up (a second rental property appears, a VAT registration is needed), it gets its own quote first — you'll never discover a fee on an invoice.
Are you really fully online — no office visits at all?
Yes. Records come in via our secure portal or WhatsApp, approvals happen on your phone or email, and filings go to HMRC and Companies House electronically. That's how we serve every UK town at the same fee — there's no office overhead priced into your bill.
Who is behind Bohzo Accountants?
Bohzo Accountants is a trading name of IGI Security Services Ltd, registered in England and Wales, Company No. 15881180 — checkable on Companies House. Registered office: 60 Tottenham Court Road, Suite 4944a, Fitzrovia, London, W1T 2EW.
How does switching from my current accountant work?
You tell them you're moving (an email is fine). We send a professional clearance letter, they hand over your records, and we pick up from there — including in-progress years. Most switches complete inside two weeks with nothing else for you to do.
Is my data secure?
Records are exchanged through encrypted channels, stored on access-controlled systems, and processed under UK GDPR — see our privacy policy for the full detail. We also verify every client's identity at onboarding, as UK anti-money-laundering rules require.
What if I'm behind — late returns, missed years, HMRC letters?
That's routine work for us, not an emergency premium. Late-return rescue is a published package: we file fast, stop penalties growing, and appeal them where there's a reasonable excuse. The worst thing you can do is nothing.
Can you handle both my business and personal tax?
Yes — most director clients bundle company accounts with their personal Self Assessment, and the bundles are priced lower than the pieces. One provider, one calendar, no gaps between 'the company accountant' and 'the tax return person'.
What happens if you make a mistake?
We put it right at our cost, and if a penalty results from our error we cover it. We also carry professional indemnity insurance, and our complaints procedure is published — you'll never have to hunt for how to escalate.